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Stephen MossReal Estate
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Privacy Policy

How we handle your personal information, in line with the Australian Privacy Principles.

Last updated: 18 June 2026

This Privacy Policy explains how Stephen Moss (Selling Principal, Ray White Golden Grove) — referred to as “we”, “us” or “our” — collects, uses, discloses and protects your personal information when you use stephenmossrealestate.com.au (the “site”). We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect the following kinds of personal information:

  • Information you give us — such as your name, email address, phone number and the details of your enquiry when you complete an enquiry or appraisal form, call, text or email us.
  • Property information — details about a property you ask us to appraise or discuss with you.
  • Information collected automatically — such as your IP address, device and browser type, the pages you visit, and how you interact with the site, collected through cookies and analytics tools (see “Cookies and analytics” below).

How we use your information

We use personal information to:

  • respond to your enquiries and provide the appraisal or services you request;
  • communicate with you about your property and our services;
  • operate, maintain and improve the site and our service;
  • comply with our legal and professional obligations.

We will only use your information for the purpose for which it was provided, for a related purpose you would reasonably expect, or where you have consented.

Cookies and analytics

Cookies are small text files placed on your device that help websites work and gather information about how the site is used. This site uses:

  • Essential cookies — needed for the site to function and remember basic preferences.
  • Analytics cookies — we use Google Analytics 4 to understand how visitors find and use the site (for example, which pages are popular and how people navigate). This data is aggregated and used to improve the site. Google may process this information in accordance with its own privacy policy.

You can control or delete cookies through your browser settings, and you can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect how parts of the site work.

Disclosure of your information

We do not sell your personal information. We may share it with trusted third parties who help us operate the site and our service, including:

  • our website hosting and email delivery providers;
  • Google Analytics, as described above;
  • Ray White Golden Grove and associated parties where relevant to a property enquiry or transaction;
  • others where required or authorised by law, or with your consent.

Storing and protecting your information

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. Some of our service providers may store data on servers located outside Australia; where this occurs, we take reasonable steps to ensure your information is handled appropriately.

Third-party links

The site may contain links to other websites (for example, school, council and Ray White pages). We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Accessing and correcting your information

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the “last updated” date shown above.

Contact us

Stephen MossSelling Principal, Ray White Golden Grove
Clocktower, Suite GO3, 201 The Grove Way, Golden Grove SA 5125
Phone: 0423 698 866
Email: stephen.moss@raywhite.com

This policy is provided as general information about how we handle personal information and is not legal advice.